Office of Instructional Technology

The Dell TechKnow program was established to combat the student dropout rate and provide access to technology.  Fifteen middle school students in each of the selected schools across the five boroughs participate in a 40-hour after-school program where they receive free Dell refurbished desktop computers to take apart and re-build. The students install software; upgrade, diagnose and fix basic hardware problems; and then learn how to use the word processing and educational software. Dell Tech Know has been successfully implemented in New York City for several years now.